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Dear Somewhat Slow-witted Collection of Hotel Desk Clerks

Dear Somewhat Slow-witted Collection of Hotel Desk Clerks at the W Hotel,

I'm trying to make as many allowances for you as I can. After all, the first time we discussed my non-working room keycards, you were quite busy, so solving the immediate problem was probably all you had time for. And the second time we discussed my non-working room keycards, it was very late at night, so maybe, like me, you were drunk and exhausted (though that seems somewhat unlikely and not a tad unprofessional). But the third time we discussed my non-working room keycards, it was early and there were no other pesky customers absorbing the attention of any of the three of you on duty.

And yet, despite having your undivided attention, it still fell to me to suggest that 8 key cards and 2 maintenance visits into my stay at your hotel, it might not be a problem that was going to get resolved any time soon. And that perhaps you might just move me to another room. One that didn't require three trips up and down the elevator, a personal security escort, a check of my photo ID and half an hour to get inside.

It didn't seem like that big a leap of deductive reasoning, really. But maybe I'm just so brilliant that hard thoughts come easy.

Smartly,
Jacquilynne

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