Too Good to be True...
I knew it wasn't possible that I could have successfully dealt with three different helpdesks in one day. Bell's repair service really fucked up our phone lines. They're supposed to send someone out today to fix it.
Here's the note I'm leaving for them:
Dear Repairperson,
Sorry, I can't be there as I have to be at work. If you have any questions which Rosa can't answer, please call me on my cell at 416 389 8718.
I'm not sure if they'll give you the background on our situation, so here it is:
On Sunday of this week, our phones stopped working completely. This came to our attention when our alarm system helpfully dialed 911 on our behalf.
We had a repairperson come on Monday to fix the lines, but today we noticed a problem.
Prior to Sunday, we had this configuration of floors and phones:
Bedroom level - unknown (to me) number of jacks - all on Rosa's number
Living Room / Kitchen level - 2 jacks, both on Rosa's number
Family room level - 1 jack on Rosa's number
Garage level - 1 jack, plus the alarm system, both on Rosa's number
Basement - 2 jacks, bottom on Jacquilynne's number, top unknown
Today we have this:
Bedroom level - unknown (to me) number of jacks - at least one on Jacquilynne's number
Living Room / Kitchen level - 2 jacks, both on Rosa's number
Family room level - 1 jack on Jacquilynne's number
Garage level - 1 jack completely dead, plus the alarm system, unknown
Basement - 2 jacks, top on Jacquilynne's number, bottom unknown
If you could please return our line configuration to the way it was before - one (or possibly 2) jack in the basement on Jacquilynne's number, and all other lines and jacks in the house on Rosa's number, we would be quite pleased.
Thank you,